Return Policy

We get it, sometimes things need to be returned and we are here to make it a simple and easy process for you. 

Boucle Dog Beds - once the bed has been opened, we cannot accept any returns - please choose carefully. 

Our returns policy is valid for 30 days from delivery date.

You will be responsible for return shipping costs 

Once your return is received, we will assess and get in touch with you to offer a gift voucher, exchange or refund. 

Warranty/Guarantee:

Our beds and products are made from durable materials but unfortunately, this does not mean they are indestructible. We do not guarantee damage caused by dogs that are aggressive chewers or scratchers. 

For any warranty claims, please send an email to customercare@kubashii with your order details. Claims must be received within 60 days of purchase. Claims received after 60 days may not be valid, as the damage may be considered normal wear and tear.